Overview
Secure Storage is a document vault for Pro users to store important files separately from item-level attachments. Use it for wills, insurance policies, appraisals, certificates of authenticity, and other critical documents that apply to your overall collection or estate planning.Why Secure Storage?
Centralized Documents
Keep important files in one secure location, separate from individual items
Estate Planning
Store wills, trusts, and estate documents for heirs to access
Insurance Management
Organize policies, riders, and coverage documents with expiry tracking
Heir Access
Share documents with approved heirs automatically
Audit Trail
Full logging of document access for security and compliance
File Integrity
SHA-256 checksums verify document integrity
Accessing Secure Storage
Navigate to storehouses.app/secure-storage or:- Go to Dashboard
- Click “Secure Storage” in the sidebar (below Heir Access)
- Browse your document vault
Folder Organization
Secure Storage uses a folder-based organization system with both system folders and custom folders.System Folders
Five default folders are automatically created for each user:System folders cannot be deleted or renamed, ensuring you always have a basic organizational structure.
Custom Folders
Create additional folders to match your organization style:1
Click 'New Folder'
Click the “New Folder” button at the top of the page
2
Enter Folder Name
Provide a descriptive name for the folder
3
Add Description (Optional)
Add notes about what belongs in this folder
4
Create Folder
Click “Create” to add the folder to your vault
- Specific collections (e.g., “Wine Collection Documents”)
- Time periods (e.g., “2026 Tax Year”)
- Advisors (e.g., “Morgan Stanley Correspondence”)
- Acquisitions (e.g., “Christie’s Purchases”)
Uploading Documents
1
Click 'Upload'
Click the “Upload” button at the top of the page
2
Select File
Choose a file from your device (drag and drop also supported)
3
Enter Document Details
Fill in the document information:
string
required
A descriptive name for the document
string
Optional notes about the document’s contents or purpose
select
required
Choose which folder to store the document in
array
Add searchable tags (e.g., “insurance”, “gold”, “2026”)
date
The date of the document (e.g., appraisal date, policy effective date)
date
When the document expires (useful for insurance policies, certifications)
Toggle on to make this document visible to approved heirs
4
Upload
Click “Upload Document” to save to your vault
Supported File Types
Managing Documents
Viewing Document Details
Click any document to view its full details:- File preview (for supported formats)
- Title and description
- Folder location
- File size and upload date
- Document date and expiry date
- Tags
- Sharing status (whether shared with heirs)
- Notes
Document Actions
Each document has a dropdown menu (⋮) with the following actions:View Details
View Details
Open the document details modal to see all metadata and preview the file
Download
Download
Download the document to your device. Uses signed URLs for secure access.
Move to Folder
Move to Folder
Move the document to a different folder:
- Click “Move to Folder”
- Select the destination folder
- Confirm the move
Delete
Delete
Delete the document:
- Click “Delete”
- Confirm deletion in the modal
- Document is soft-deleted (recoverable for 30 days)
Search and Filter
Find documents quickly: Search: Use the search bar to find documents by:- Title
- Description
- Tags
Linking Documents to Items
Documents can be linked to specific items in your portfolio for easy reference:1
Open Document Details
Click on a document to open its details
2
Add Item Link
In the “Linked Items” section, click “Link to Item”
3
Search for Item
Search for and select the item(s) to link
4
Save Link
The document now appears when viewing that item
- Link an appraisal to the appraised item
- Link a certificate of authenticity to the artwork
- Link an insurance rider to the covered items
- Link purchase receipts to acquired items
Sharing with Heirs
Documents marked “Share with heirs” are automatically visible to heirs who have approved access to your portfolio.How It Works
- Upload or edit a document
- Toggle on “Share with heirs”
- Document becomes visible to heirs with approved access
- Heirs see the document in their view of your portfolio
What Heirs Can Do
Heirs with access can:- View shared documents
- Download shared documents
- See document metadata
- Upload new documents
- Edit or delete documents
- Change sharing settings
- See documents not marked “Share with heirs”
Best Practices for Heir Sharing
Keep Some Private
Keep Some Private
You may want to keep private:
- Tax returns
- Personal financial statements
- Sensitive correspondence
- Draft documents
Security Features
Enterprise-Grade Security
Secure Storage is built with security as a priority:
- Encrypted Storage: Documents stored in encrypted cloud storage
- Signed URLs: Download links expire after a short period
- Row-Level Security: Database policies ensure you only access your own documents
- SHA-256 Checksums: File integrity verification on upload
- Audit Logging: All access and actions are logged
- Soft Delete: 30-day recovery window for deleted documents
Audit Trail
Every action on documents is logged:- Document uploads
- Document views/downloads
- Document edits
- Document deletions
- Folder changes
The audit log helps you track who accessed which documents and when, providing accountability for shared documents.
Troubleshooting
Upload Failed
Upload Failed
Common causes:
- File exceeds 10 MB limit → Compress or split the file
- Unsupported file type → Convert to PDF
- Network interruption → Retry the upload
- Storage quota reached → Contact support
Can't Find Document
Can't Find Document
Try these steps:
- Clear folder filter (click “All Documents”)
- Search by different keywords
- Check if document was moved to another folder
- Verify document wasn’t deleted
Heir Can't See Document
Heir Can't See Document
Verify:
- Heir has approved access (not just designated)
- “Share with heirs” is toggled on for the document
- Both users have active Pro subscriptions
- Access hasn’t expired (180-day limit)
Download Not Working
Download Not Working
Try:
- Refresh the page and try again
- Check browser download settings
- Try a different browser
- Verify file wasn’t deleted
Best Practices
Organize Consistently
Organize Consistently
- Use system folders for standard document types
- Create custom folders for specific collections or purposes
- Add descriptive tags for easy searching
- Keep folder structure simple and intuitive
Add Metadata
Add Metadata
- Always add a clear, descriptive title
- Set document dates for appraisals and policies
- Add expiry dates for time-sensitive documents
- Use tags consistently across documents
Track Expirations
Track Expirations
- Set expiry dates on insurance policies
- Review expiring documents regularly
- Update expired documents with current versions
- Consider setting calendar reminders for renewals
Link to Items
Link to Items
- Link appraisals to appraised items
- Link certificates of authenticity to artworks
- Link purchase receipts to acquired items
- Makes documentation easy to find when viewing items
Plan for Heirs
Plan for Heirs
- Share estate-critical documents with heirs
- Review what’s shared periodically
- Include a document explaining your organization system
- Keep contact information documents updated
Comparison with Item Attachments
Next Steps
Open Secure Storage
Start organizing your documents
Set Up Heirs
Configure heir access for document sharing
Add Items
Build your portfolio to link documents
Export Reports
Generate portfolio documentation

