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Overview

Your Storehouses account settings allow you to manage your profile information, email preferences, privacy settings, and data. Access your account settings at storehouses.app/account.

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Accessing Account Settings

1

Navigate to Settings

Click on your profile icon or menu in the top navigation bar
2

Select Account Settings

Choose “Account Settings” from the dropdown menu

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Profile Information

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Email Address

Your email address is your primary identifier for your Storehouses account.
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The email address associated with your account
Changing your email address will require verification of the new email before the change takes effect.
To update your email:
1

Go to Account Settings

Navigate to storehouses.app/account
2

Update Email Field

Enter your new email address in the email field
3

Verify New Email

Check your new email inbox for a verification link
4

Confirm Change

Click the verification link to complete the email change

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Display Name

Set a display name for your account (optional). This name may appear in:
  • Shared portfolio views
  • Heir access notifications
  • Export reports

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Profile Avatar

Upload a profile picture or avatar to personalize your account:
  • Supported formats: JPG, PNG, GIF
  • Recommended size: 256x256 pixels
  • Maximum file size: 2MB

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Password Management

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Changing Your Password

1

Navigate to Account Settings

Go to your account settings page
2

Enter Current Password

Provide your current password for verification
3

Enter New Password

Create a new password that meets security requirements
4

Confirm New Password

Re-enter your new password to confirm
5

Save Changes

Click “Update Password” to save

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Password Requirements

Security Requirements

Your password must meet these criteria:
  • Minimum 8 characters
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
  • Special characters recommended
Use a password manager to generate and store strong, unique passwords for better security.

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Forgot Password

If you’ve forgotten your password:
1

Go to Login Page

Navigate to storehouses.app/login
2

Click Forgot Password

Select “Forgot Password” link below the login form
3

Enter Email

Provide the email address associated with your account
4

Check Your Email

Look for a password reset email from Storehouses
5

Reset Password

Click the reset link and create a new password
Password reset links expire after 1 hour for security. Request a new link if yours has expired.

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Email Preferences

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Notification Settings

Control what email notifications you receive from Storehouses:
Receive email notifications when precious metals or other assets reach your target prices
  • Real-time price alerts
  • Daily price summaries
  • Weekly market reports
Security and account-related notifications:
  • Login from new device
  • Password changes
  • Email address changes
  • Payment confirmations
Stay informed about Storehouses:
  • New features and improvements
  • Platform updates
  • Tips and best practices
Heir access system alerts:
  • Heir access requests
  • Access grant confirmations
  • Access expiration warnings
You cannot unsubscribe from critical security notifications, such as password resets and account changes.

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Privacy Settings

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Data Visibility

Privacy First

Storehouses is built with privacy as a core principle:
  • No identity verification required
  • No phone number collection
  • No data selling to third parties
  • Your portfolio information remains private

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Share Settings

Control who can access your portfolio through sharing features:
  • Private (default) - Only you can view your portfolio
  • Shared - Create secure links to share with specific people
  • Heir Access (Pro) - Configure emergency access for designated beneficiaries
Learn more about Sharing → Learn more about Heir Access →

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Data Management

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Data Export

Export your complete portfolio data for backup, insurance, or migration purposes:

PDF Export

Generate formatted PDF reports with:
  • Portfolio summary
  • Item details and images
  • Valuation information
  • Charts and statistics

CSV Export

Download spreadsheet data including:
  • All item metadata
  • Current valuations
  • Location information
  • Collection assignments
To export your data:
1

Go to Export

Navigate to the Export feature from your dashboard
2

Select Format

Choose PDF or CSV format
3

Configure Options

Select which data to include in the export
4

Generate Export

Click “Export” to generate the file
5

Download

Download the generated file to your device
Learn more about Export & Reporting →

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Data Portability

Your data belongs to you. Storehouses supports:
  • Complete data export at any time
  • No lock-in or export restrictions
  • Standard formats (CSV, PDF) for easy migration
  • API access (coming soon) for automated backups

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Account Actions

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Account Deactivation

Temporarily deactivate your account while preserving your data:
Deactivating your account will:
  • Log you out of all devices
  • Make your portfolio inaccessible
  • Preserve all your data
  • Maintain your subscription (you’ll still be billed)
  • Can be reversed at any time
To deactivate your account:
1

Go to Account Settings

Navigate to your account settings page
2

Scroll to Danger Zone

Find the “Deactivate Account” section at the bottom
3

Click Deactivate

Select “Deactivate Account” button
4

Confirm

Confirm your decision in the popup dialog
To reactivate: Simply log in again with your email and password. All your data will be restored immediately.

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Account Deletion

Permanently delete your account and all associated data:
Account deletion is permanent and irreversible. This will:
  • Permanently delete all your items and portfolio data
  • Remove all collections and locations
  • Delete all images and documents
  • Cancel any active subscriptions
  • Cannot be undone
Before deleting your account:
Download a complete export of your portfolio before deletion. This is your last chance to preserve your data.
Ensure you’ve canceled any active subscriptions to avoid future charges. Account deletion will cancel subscriptions, but refunds are not provided.
If you’ve set up heir access, notify your designated contacts that access will be revoked.
To delete your account:
1

Go to Account Settings

Navigate to storehouses.app/account
2

Find Delete Account

Scroll to the bottom “Danger Zone” section
3

Click Delete Account

Select “Delete Account” button
4

Confirm Email

Check your email for a deletion confirmation link
5

Final Confirmation

Click the link and provide final confirmation
Account deletion requires email confirmation to prevent accidental deletion. The confirmation link expires after 24 hours.

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Best Practices

Strong Passwords

Use unique, strong passwords and enable password manager for better security

Regular Exports

Export your data regularly as a backup in case of device loss or account issues

Keep Email Updated

Ensure your email address is current for important account notifications

Review Notifications

Configure email preferences to stay informed without notification overload

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Session Management

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Active Sessions

View and manage active sessions across your devices:
  • See all devices where you’re logged in
  • View last activity timestamp
  • Sign out of individual sessions
  • Sign out of all devices remotely
Regularly review your active sessions and sign out of devices you no longer use.

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Troubleshooting

If you’re unable to access your account settings:
  • Ensure you’re logged in
  • Try refreshing the page
  • Clear your browser cache
  • Try a different browser
  • Contact support if the issue persists
If you don’t receive a verification email:
  • Check your spam/junk folder
  • Verify the email address is correct
  • Wait a few minutes and check again
  • Request a new verification email
  • Contact support if needed
If password reset isn’t working:
  • Check that the reset link hasn’t expired (1 hour limit)
  • Ensure you’re clicking the most recent reset link
  • Try requesting a new reset link
  • Contact support for assistance

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Need Help?

If you need assistance with your account settings:

Contact Support

Get help from our support team — fastest response via dashboard

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Next Steps

Billing Settings

Manage your subscription and payment methods

Security Guide

Learn about account security best practices

Subscription Plans

Compare plans and upgrade options

Export Your Data

Generate portfolio reports and backups